Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at gabraad@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gabraad@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at gabraad@gmail.com.

Return & Refund Policy

Last updated: October 2025

At Very Raad Products, we take pride in offering high-quality products crafted with care and attention to detail. Every item is inspected before shipment to ensure it meets our standards.
If, for any reason, you are not completely satisfied with your purchase, we’re here to help.

1. Product Quality & Description

All our products go through strict quality control before shipping.
Each product listing includes detailed descriptions, images, and sizing or material information to help you make the right choice.

Please note that minor variations in color or texture may occur due to lighting or screen settings. Such variations are not considered product defects.

2. Eligibility for Returns

You may request a return or exchange within 7 days of receiving your order if:

  • The product is unused, unwashed, and unworn.

  • All tags, labels, and original packaging are intact.

  • The product is in resellable condition.

  • You have your order number or proof of purchase.

Returns that do not meet these conditions may be rejected.

3. Non-Returnable Items

For hygiene and quality reasons, we cannot accept returns for:

  • Customized or personalized products

  • Sale or discounted items

  • Products showing signs of wear, washing, or alteration

Please review product details carefully before completing your purchase.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

  1. Contact us within 48 hours of delivery at veryraadproducts@gmail.com.

  2. Include your order number and photos showing the issue.

  3. Once verified, we will arrange a free replacement or issue a full refund.

We prioritize such cases and aim to resolve them quickly.

5. Return & Exchange Process

  1. Email us at veryraadproducts@gmail.com to request a return or exchange.

  2. Our team will confirm the return instructions and pickup or drop-off details.

  3. Once we receive and inspect the returned product, we’ll notify you about the refund or exchange status.

Return shipping costs:

  • Free for defective, damaged, or incorrect products.

  • Paid by the customer for size, color, or change-of-mind returns.

6. Refunds

  • Approved refunds will be issued to your original payment method or as store credit, depending on your preference.

  • Refunds may take 7–14 business days after return approval.

  • Shipping fees are non-refundable unless the product was faulty or sent in error.

7. Contact Us

For all return, refund, or product inquiries, please contact us:
📧 veryraadproducts@gmail.com
🌍 https://veryraad.com/
📍 United Arab Emirates